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= Nginx - IRC / Appeals Process =
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Nobody is perfect, not even the operators. In case of problems between users or between users and operators, the other operators can mediate. If you think you have been treated wrongly, please follow these steps until you are satisfied with the solution to this dispute.
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* Be calm, no caps or swearing. Seriously. If you feel the need to shout at someone or to swear, please take 5 minutes out before doing anything. Nobody will feel like helping you if you are swearing, shouting, or otherwise maintaining a disruptive behavior.
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* PM the operator who took action, mistakes can be made by both sides. Short, calm, and polite conversations can quickly solve problems and clear the air.
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* If the previous step has failed then feel free to join #nginx-master. Another operator might be able to resolve the problem.
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The following documents also are a good read if you want to appeal a decision by an operator:
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* [[IRC/CoC|Code of Conduct]]
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* [[IRC/Ops|Operators Guide]]
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Latest revision as of 20:22, 17 July 2013

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